Privacy Policy

1. Introduction

SharedKnowledgePort ("we," "our," or "us") is devoted to the confidentiality of your personal data. This Privacy Policy details our approach to the collection, usage, exposure, and protection of your information while you utilize our website sharedknowledgeport.xyz or engage in our yacht booking services.

Your engagement with our services implies your agreement with the practices outlined in this document. This policy adheres to relevant data protection regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personally identifiable information that you willingly supply to us when you:

• Reserve a yacht
• Reach out to us via our website or over the phone
• Sign up for our newsletter
• Complete forms on our website
• Engage in our surveys or promotional events

Such information might include:

• Your name and means of communication (email, telephone, physical address)
• Payment details (handled safely through third-party services)
• Your preferences and specifics regarding the yacht experience
• Details of a contact person in case of an emergency
• Information concerning dietary needs or health conditions (if communicated to us)

2.2 Information Collected Automatically

Our website gathers specific data about your device and how you interact with our site automatically:

• Geographic location and IP address
• Type and version of your web browser
• Time spent and pages you've visited on our website
• Sites that directed you to ours
• Details about your device (model, display resolution, and so forth)

2.3 Use of Cookies and Other Tracking Tools

For an enhanced experience on our site, we employ cookies and analogous tracking methods. These tools are vital for us to:

• Store your preferences
• Assess and monitor the performance and usage of our website
• Deliver content tailored to you
• Refine our offerings

Your management over cookies is facilitated through your web browser's settings or our website’s cookie consent notice.

3. Utilization of Your Data

The data we gather is utilized for these objectives:

• Providing Services: To deliver yacht leasing services, manage your bookings, and communicate with you about your booking details
• Assistance for Customers: To address your questions and offer support when needed
• Handling of Payments: To execute financial transactions and handle invoicing
• Protection Measures: To maintain operational safety and safeguard against deceptive activities
• Promotional Efforts: To dispatch promotional content and news (subject to your approval)
• Websites Enhancement: To study user interaction and enhance the functionality of our site
• Adhering to the Law: To fulfill our legal responsibilities and abide by the law

4. Disclosure and Sharing of Information

Your personal data is never sold, exchanged, or rented to unrelated entities. We may share your data under these scenarios:

4.1 Collaborating with Service Providers

We might distribute data to reputable external service providers who aid us with: financial operations; website infrastructure and upkeep; email campaigns; data analysis and usage monitoring; customer care.

4.2 Legal Obligations

We may release your information when legally mandated or to adhere to legal proceedings, judicial mandates, emergencies, or inquiries into possible illicit conduct or fraud.

4.3 Changes in Business Ownership

Your personal data may be part of assets transferred during mergers, acquisitions, or asset sales.

5. Data Security

To safeguard your personal data, we adopt suitable technical and organizational safeguards against unauthorized entry, alterations, leaks, or destruction. Such precautions encompass encryption, fortified servers, systems for controlling access, periodic evaluations, and instructing our workforce.

Nonetheless, it is important to acknowledge that no mode of data transmission over the web or method of electronic preservation can be guaranteed to be secure at all times. Consequently, the absolute security of your personal data cannot be entirely assured by us.

6. Data Retention

Your personal information is kept only for the time needed to accomplish the initial reasons for collection or as mandated by legal obligations. Common durations for holding data are:

• Charter bookings: 7 years (for tax/legal reasons)
• Marketing communications: until you opt out or request removal
• Website analytics: 26 months
• Customer support: 3 years following the last interaction

7. Your Rights and Choices

You have the rights to request access, correct inaccuracies, demand erasure (as per legal requirements), request portability, choose to opt out of marketing, and manage cookies. Should you wish to exercise these rights, kindly get in touch with us using the contact information provided below.

8. Services by External Providers

8.1 Google Analytics

Google Analytics is utilized for an analysis of how our site is used. You have the option to opt out via a browser add-on for opting out of Google Analytics.

8.2 Social Platforms

Links may be provided on our site that connect to social media platforms, which have their own policies regarding privacy.

8.3 Processing Payments

Third-party payment processors, which comply with PCI DSS standards, handle transaction processing.

9. Transferring Data Internationally

Information about you may be moved and processed in nations other than France. We ensure the protection of your data in line with the relevant laws on privacy.

10. Privacy for Minors

The target audience for our service does not include those below the age of 13, and we do not intentionally gather information from them. If you suspect that a minor has supplied us with information, we urge you to get in touch with us without delay.

11. Modifications to This Privacy Policy

Changes to our Privacy Policy may occur due to alterations in our procedures or as required by law. We will inform you by revising the policy on our website, sending an email to our registered users, or displaying an announcement on our platform. Continuing to use our services after the date these changes take effect implies your consent to the new terms.

12. How to Reach Us

Should you have inquiries concerning this Privacy Policy or our handling of data, feel free to reach out to us at:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policies set by Google Ads. You may adjust your cookie and tracking preferences at any time through our cookie settings panel.